This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

1. Usually an event streamed to Keen is available for querying within 10s from being submitted to Keen.
2. Rough estimate is that the incident only applies to about 5% of events streamed to Keen.
3. Some events might be delayed by more than 3.5 hours.

We are working to resolve the issue.