Some events streamed to Keen are delayed to be accessible by queries

Incident Report for Keen

Resolved

This incident has been resolved.

Posted Mar 27, 2021 - 02:26 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 27, 2021 - 01:33 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 26, 2021 - 20:35 PDT

Investigating

1. Usually an event streamed to Keen is available for querying within 10s from being submitted to Keen.
2. Rough estimate is that the incident only applies to about 5% of events streamed to Keen.
3. Some events might be delayed by more than 3.5 hours.

We are working to resolve the issue.

Posted Mar 26, 2021 - 19:13 PDT

This incident affected: Stream API.