All Systems Operational

About This Site

At Keen, transparency is one of our core values. Our mission is to provide you a stable and reliable service, and part of that promise is keeping you fully informed whenever issues arise.

Below, you’ll find the current status of Keen, as well as any recent issues or incidents we may have had. If you're experiencing any problems related to Keen and don’t see anything about it below, please write us at contact@keen.io.

Stream API Operational
90 days ago
100.0 % uptime
Today
Compute API Operational
90 days ago
100.0 % uptime
Today
S3 Streaming ? Operational
90 days ago
99.84 % uptime
Today
Datasets ? Operational
90 days ago
100.0 % uptime
Today
Cached Queries ? Operational
90 days ago
100.0 % uptime
Today
Keen Website ? Operational
90 days ago
100.0 % uptime
Today
Kafka Inbound Cluster Operational
90 days ago
100.0 % uptime
Today
Kafka Outbound Cluster Operational
90 days ago
100.0 % uptime
Today
Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Kafka Inbound/Outbound upgrade May 23, 02:00-05:00 PDT
Keen will patch the Kafka brokers in our Inbound/Outbound clusters. We will update Kafka version from 2.6.0 to 2.6.3.

Please ensure your clients are configured to use multiple broker connection strings to allow for failover if a specific broker is under maintenance.

Posted on May 18, 02:10 PDT
95th Percentile Query Duration ?
Fetching
95th Percentile Event Write Delay
Fetching
95th Percentile Extraction Duration ?
Fetching
Past Incidents
May 18, 2022

No incidents reported today.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022
Resolved - You may observe longer response time and increased error rates
May 11, 17:30 PDT
May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

No incidents reported.