Problems with access to Dashboards via Keen Website

Incident Report for Keen

Resolved

This incident has been resolved.
Posted Dec 27, 2021 - 14:21 PST

Update

We are continuing to monitor for any further issues.
Posted Dec 27, 2021 - 12:25 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 27, 2021 - 12:24 PST

Update

You might observe errors when calling API using k-n.io domain.
Also problems with Custom SSL Domain might occur.
Posted Dec 27, 2021 - 12:24 PST

Investigating

We are currently investigating this issue.
Posted Dec 27, 2021 - 10:50 PST
This incident affected: Stream API, Keen Website, and Dashboards.