Cloudflare DNS Resolution Issues

Incident Report for Keen

Resolved

This incident has been resolved.

Posted May 16, 2019 - 10:08 PDT

Monitoring

We've rolled back a dns change and are currently monitoring cloudflare's resolver.

Posted May 16, 2019 - 09:01 PDT

Investigating

We're aware off an issue impacting customers using Cloudflare's caching resolver (1.1.1.1) where api.keen.io is intermittently resolving as non-existent and are investigating the issue.

Posted May 16, 2019 - 08:53 PDT

This incident affected: Stream API, Compute API, and Keen Website.