Cached Queries are Delayed
Incident Report for Keen
All cached queries should now be caught up. Thanks for hanging in there with us!
Posted Jul 31, 2017 - 14:03 PDT
Cached Queries are still not entirely refreshed yet so we're going to leave this incident open until they are. We appreciate your patience and apologize for the inconvenience!
Posted Jul 31, 2017 - 13:00 PDT
Cached Queries are humming along quite nicely and queue performance is back to normal, but there are a number of queries still outside their refresh window which means some query results will still be stale. We expect all query results to be up-to-date in the next two hours.
Posted Jul 31, 2017 - 10:00 PDT
We're seeing improvement in our Cached Query queue throughput which has performance looking closer to normal. We're still chewing through a backlog of queries so it could be another few hours before results are fully up-to-date. We'll keep you posted as we continue to monitor.
Posted Jul 31, 2017 - 08:38 PDT
We're currently investigating an issue in Cached Queries that is causing results to be delayed. We'll let you know as soon as we have more information.
Posted Jul 31, 2017 - 07:20 PDT
This incident affected: Cached Queries.