We wanted to let you know about a small and very unusual issue that occurred earlier this week.
On Tuesday, April 26th, we identified a configuration issue in our write path that caused data duplication. Approximately .2% of events were duplicated during the hours of 04:10 and 17:30 UTC due to the misconfiguration. We noticed the issue at 17:25 UTC and immediately took action to fix the problem, and were able to fix it within minutes.
Based on how most people use our platform, this incident might not be noticeable at all. But if you did notice, you likely saw a small number of additional events during that timeframe which would have inflated your counts slightly. We're currently working on cleaning up the duplicated data and will get the deduplication completed as quickly as possible.
We apologize for the inconvenience and urge you to reach out with any questions or concerns you might have. Thank you as always for your patience, and for your business!