All Systems Operational

About This Site

At Keen IO, transparency is one of our core values. Our mission is to provide you a stable and reliable service, and part of that promise is keeping you fully informed whenever issues arise.

Below, you’ll find the current status of Keen IO, as well as any recent issues or incidents we may have had. If you're experiencing any problems related to Keen and don’t see anything about it below, please write us at contact@keen.io.

Stream API Operational
Compute API Operational
Keen Website ? Operational
S3 Streaming ? Operational
Datasets ? Operational
Cached Queries ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
95th Percentile Query Duration ?
Fetching
95th Percentile Event Write Delay ?
Fetching
95th Percentile Extraction Duration ?
Fetching
Past Incidents
Apr 23, 2017

No incidents reported today.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017
Resolved - Event processing backlog has cleared. We have identified a potential bug in our service that caused this event. We will work on resolving that ASAP. Thanks for your patience.
Apr 17, 01:09 PDT
Monitoring - The even processing delay is recovering and should be back to normal in a few minutes. We are continuing to investigate the root cause.
Apr 17, 00:37 PDT
Investigating - Our write path is currently experiencing a delay. No data that we acknowledge is lost but some newly published events might not be available for querying until we resolve this issue. Thank you for you patience.
Apr 16, 23:57 PDT
Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017
Resolved - Our write path has processed the backlog and write latencies are back to normal.
Apr 13, 10:29 PDT
Monitoring - We have addressed the issues with our write path by rolling back a code change that was causing event delta to build up. We are currently processing through our event backlog and write event latencies should be back to normal soon. We will continue to monitor the situation. Thank you for your patience.
Apr 13, 08:16 PDT
Identified - Our write path is currently experiencing issues, we have identified the issue and are actively working towards resolving the issue. No data that we acknowledge is lost. Thank you for you patience.
Apr 13, 07:12 PDT
Apr 12, 2017

No incidents reported.

Apr 11, 2017

No incidents reported.

Apr 10, 2017

No incidents reported.

Apr 9, 2017

No incidents reported.