All Systems Operational

About This Site

At Keen IO, transparency is one of our core values. Our mission is to provide you a stable and reliable service, and part of that promise is keeping you fully informed whenever issues arise.

Below, you’ll find the current status of Keen IO, as well as any recent issues or incidents we may have had. If you're experiencing any problems related to Keen and don’t see anything about it below, please write us at contact@keen.io.

Data Collection API Operational
Data Analysis API Operational
Keen Website ? Operational
S3 Streaming ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Median Query Duration ?
Fetching
Event Write Delay (95th percentile) ?
Fetching
Median Extraction Duration
Fetching
Past Incidents
Sep 28, 2016

No incidents reported today.

Sep 27, 2016

No incidents reported.

Sep 26, 2016

No incidents reported.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016
Resolved - All operations are back to normal. Thank you for your patience!
Sep 22, 13:18 PDT
Monitoring - We have made some adjustments to our infrastructure and are quickly progressing through our written events backlog. We will continue to monitor it's progress, and will leave this incident open until it is completely resolved.
Sep 22, 11:44 PDT
Update - Query performance appears to be back to normal. Event writes are still delayed, we are actively investigating.
Sep 22, 09:01 PDT
Investigating - We are investigating a slight delay at our storage layer. As a result, some event writes may return an error. All events that are accepted are being fully persisted, and no data is being lost, although there may be a delay before they are fully available to queries.

Some query requests may also be timing out, or rejected. We currently believe these two behaviors to be related to the same issue, and are actively investigating
Sep 22, 08:15 PDT
Sep 21, 2016

No incidents reported.

Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.

Sep 15, 2016

No incidents reported.

Sep 14, 2016

No incidents reported.