All Systems Operational

About This Site

At Keen IO, transparency is one of our core values. Our mission is to provide you a stable and reliable service, and part of that promise is keeping you fully informed whenever issues arise.

Below, you’ll find the current status of Keen IO, as well as any recent issues or incidents we may have had. If you're experiencing any problems related to Keen and don’t see anything about it below, please write us at contact@keen.io.

Stream API Operational
Compute API Operational
Keen Website ? Operational
S3 Streaming ? Operational
Datasets ? Operational
Cached Queries ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
95th Percentile Query Duration ?
Fetching
95th Percentile Event Write Delay ?
Fetching
95th Percentile Extraction Duration ?
Fetching
Past Incidents
May 26, 2017

No incidents reported today.

May 25, 2017
Resolved - All services are back to normal. Thanks for your patience.
May 25, 02:32 PDT
Monitoring - Latencies are returning to normal levels. There is an event backlog at the moment which means some recent events might not show up in queries. We are working on clearing the backlog. No data is lost.
May 25, 02:17 PDT
Identified - We are seeing higher than usual query latencies and timeouts. We suspect this is related to planned maintenance being carried out by our infrastructure provider. No events are being lost, we are working on getting queries back to normal.
May 25, 02:09 PDT
May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017

No incidents reported.