All Systems Operational

About This Site

At Keen IO, transparency is one of our core values. Our mission is to provide you a stable and reliable service, and part of that promise is keeping you fully informed whenever issues arise.

Below, you’ll find the current status of Keen IO, as well as any recent issues or incidents we may have had. If you're experiencing any problems related to Keen and don’t see anything about it below, please write us at contact@keen.io.

Stream API Operational
Compute API Operational
Keen Website ? Operational
S3 Streaming ? Operational
Datasets ? Operational
Cached Queries ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
95th Percentile Query Duration ?
Fetching
95th Percentile Event Write Delay
Fetching
95th Percentile Extraction Duration ?
Fetching
Past Incidents
Jul 22, 2017

No incidents reported today.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017
Resolved - S3 backlog should be resolved. If you are still experiencing issues, please contact us!
Jul 12, 09:05 PDT
Update - Read and write latencies are back to normal, but we're still chewing through a backlog for S3 writes. We expect the backlog to be eliminated soon and will let you know as soon as it's back to normal.
Jul 12, 07:53 PDT
Monitoring - Both read and write latencies are decreasing and are close to returning to normal levels. We continue to monitor.
Jul 12, 07:37 PDT
Identified - We've identified an issue in our database cluster that is causing this pain. We've taken action to mitigate the issue and are continuing to monitor the situation.
Jul 12, 07:30 PDT
Investigating - We're currently investigating an issue that is causing delays in both reads and writes. We'll update you as soon as we have more information. We appreciate your patience!
Jul 12, 06:59 PDT
Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.

Jul 9, 2017

No incidents reported.

Jul 8, 2017

No incidents reported.