All Systems Operational

About This Site

At Keen IO, transparency is one of our core values. Our mission is to provide you a stable and reliable service, and part of that promise is keeping you fully informed whenever issues arise.

Below, you’ll find the current status of Keen IO, as well as any recent issues or incidents we may have had. If you're experiencing any problems related to Keen and don’t see anything about it below, please write us at contact@keen.io.

Stream API   Operational
90 days ago
100.0 % uptime
Today
Compute API   Operational
90 days ago
100.0 % uptime
Today
S3 Streaming   ? Operational
90 days ago
99.99 % uptime
Today
Datasets   ? Operational
90 days ago
100.0 % uptime
Today
Cached Queries   ? Operational
90 days ago
99.99 % uptime
Today
Keen Website   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
95th Percentile Query Duration ?
Fetching
95th Percentile Event Write Delay
Fetching
95th Percentile Extraction Duration ?
Fetching
Past Incidents
Sep 26, 2017

No incidents reported today.

Sep 25, 2017
Resolved - We've completed the backlog of cached queries. All caches queries are being computed now on their regular schedules.
Sep 25, 16:42 PDT
Monitoring - We have tweaked our cached queries pipeline, and are actively progressing through the backlog. Newly created cached queries will not be computed until the backlog is completely processed. We will update when the backlog is complete.
Sep 25, 11:41 PDT
Investigating - Our Cached Queries infrastructure has a bit of a backlog. We're working with our vendor to identify the problem. In the mean time, Cached Queries are going to be delayed in their processing. We will update here as soon as we have more information.
Sep 25, 10:04 PDT
Sep 24, 2017

No incidents reported.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017
Resolved - S3 streaming seems to be back to normal. We'll keep watching just in case.
Sep 14, 13:25 PDT
Monitoring - AWS reports the S3 issue is resolved, and we see our S3 streaming infrastructure catching back up. We will keep an eye on things.
Sep 14, 13:02 PDT
Identified - AWS reports S3 issues which are impacting our S3 streaming feature. See https://status.aws.amazon.com/ for details. We will continue to monitor but there isn't much we can do on our end at the moment. Thanks for your patience.
Sep 14, 12:30 PDT
Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.