All Systems Operational

About This Site

At Keen, transparency is one of our core values. Our mission is to provide you a stable and reliable service, and part of that promise is keeping you fully informed whenever issues arise.

Below, you’ll find the current status of Keen, as well as any recent issues or incidents we may have had. If you're experiencing any problems related to Keen and don’t see anything about it below, please write us at contact@keen.io.

Stream API   Operational
90 days ago
100.0 % uptime
Today
Compute API   Operational
90 days ago
99.99 % uptime
Today
S3 Streaming   ? Operational
90 days ago
100.0 % uptime
Today
Datasets   ? Operational
90 days ago
100.0 % uptime
Today
Cached Queries   ? Operational
90 days ago
100.0 % uptime
Today
Keen Website   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
95th Percentile Query Duration ?
Fetching
95th Percentile Event Write Delay
Fetching
95th Percentile Extraction Duration ?
Fetching
Past Incidents
Aug 17, 2018

No incidents reported today.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018
Resolved - This incident has been resolved.
Aug 13, 16:55 PDT
Monitoring - A fix has been implemented and initial monitoring suggests that extractions are back to normal. We will continue to watch and make sure it does not regress.
Aug 13, 14:21 PDT
Identified - We are investigating a slowdown and increased error rates for extractions. Please stay tuned. Thanks for your patience.
Aug 13, 14:05 PDT
Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.