All Systems Operational

About This Site

At Keen IO, transparency is one of our core values. Our mission is to provide you a stable and reliable service, and part of that promise is keeping you fully informed whenever issues arise.

Below, you’ll find the current status of Keen IO, as well as any recent issues or incidents we may have had. If you're experiencing any problems related to Keen and don’t see anything about it below, please write us at contact@keen.io.

Stream API   Operational
90 days ago
100.0 % uptime
Today
Compute API   Operational
90 days ago
100.0 % uptime
Today
S3 Streaming   ? Operational
90 days ago
100.0 % uptime
Today
Datasets   ? Operational
90 days ago
100.0 % uptime
Today
Cached Queries   ? Operational
90 days ago
100.0 % uptime
Today
Keen Website   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
95th Percentile Query Duration ?
Fetching
95th Percentile Event Write Delay
Fetching
95th Percentile Extraction Duration ?
Fetching
Past Incidents
Apr 19, 2018

No incidents reported today.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018
Resolved - S3 streaming is back to normal operation. Our apologies again for the interruption!
Apr 12, 13:16 PDT
Update - The S3 streaming delay is slowly but steadily closing. We will continue to monitor.
Apr 12, 11:16 PDT
Identified - We have identified the cause of the S3 streaming delay and have taken steps to repair it. We are currently processing the backlog of messages and expect it to clear within the next few hours, but will continue to monitor closely. Thanks again for your patience.
Apr 12, 07:54 PDT
Investigating - We are investigating a delay in events being streamed to S3 (for customers who have enabled that feature). All events are being saved to Keen normally; this only affects the streaming to S3. Thanks for your patience.
Apr 12, 06:07 PDT
Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.

Apr 6, 2018

No incidents reported.

Apr 5, 2018

No incidents reported.