Compute Slowness

Incident Report for Keen

Resolved

Everything looks good on our compute infrastructure, thanks for your patience as we improve our systems. If you continue to experience issues, please contact us.

Posted Jun 28, 2017 - 19:40 PDT

Monitoring

Compute slowness and resulting dropped connections to the API should be resolved. Extractions are working as expected again. We will continue to monitor the API for the next hour to make sure all systems are stable.

Posted Jun 28, 2017 - 18:51 PDT

Identified

We have identified the slowness in the compute layer and our updates have sped up requests. We are still working to fix extractions. Thanks for your patience.

Posted Jun 28, 2017 - 18:22 PDT

Investigating

We are currently experiencing slowness on our compute API endpoints. We are investigating root causes and will provide updates. No stream data has been lost.

Posted Jun 28, 2017 - 17:36 PDT

This incident affected: Compute API.