Keen.io is slow to load

Incident Report for Keen

Resolved

We have resolved the database performance issue. Thanks for your patience

Posted Jul 20, 2016 - 15:18 PDT

Update

We are still working towards resolving the issues with our entity store. Thanks for your patience!

Posted Jul 20, 2016 - 13:42 PDT

Identified

We are still seeing slow load times. These are related to some performance problems we are seeing in our entity store. The team is looking at options to improve performance. Thanks for your patience!

Posted Jul 20, 2016 - 12:31 PDT

Investigating

We are currently seeing slow load times for our website. We have identified a performance issue in Mongo and we are actively investigating. Thanks for your patience!

Posted Jul 20, 2016 - 11:22 PDT