Degraded performance for queries

Incident Report for Keen

Resolved

All services are back to normal. Thanks for your patience.

Posted May 25, 2017 - 02:32 PDT

Monitoring

Latencies are returning to normal levels. There is an event backlog at the moment which means some recent events might not show up in queries. We are working on clearing the backlog. No data is lost.

Posted May 25, 2017 - 02:17 PDT

Identified

We are seeing higher than usual query latencies and timeouts. We suspect this is related to planned maintenance being carried out by our infrastructure provider. No events are being lost, we are working on getting queries back to normal.

Posted May 25, 2017 - 02:09 PDT

This incident affected: Compute API, S3 Streaming, and Cached Queries.