Slow Query Times

Incident Report for Keen

Resolved

Query times have normalized. We're working to make slowdown incidents less frequent (or non-existent?) in the future. Thank you for your ongoing patience.

Posted Sep 04, 2015 - 12:19 PDT

Update

Things seem largely stable for the time being. We will continue to monitor the situation, however.

Posted Sep 04, 2015 - 11:15 PDT

Monitoring

We've reduced the worst of the database concerns for the time being. Query times are still a little slower than we'd like. We will continue to monitor the situation. Thank you for your patience.

Posted Sep 04, 2015 - 09:46 PDT

Identified

Our queries in one of our data-centers have been slowed down. Incoming events are not affected and the queries, while slow, are functional. We are working on a potential fix straight away.

Posted Sep 04, 2015 - 08:09 PDT

This incident affected: Compute API.