Elevated error rates

Incident Report for Keen

Resolved

We have moved some traffic and reduced the number of errors on our API. Thanks for your patience!

Posted Oct 06, 2015 - 11:10 PDT

Update

We have been seeing some failed read queries for our customers. We are working on a fix for this issue and will continue to update as we make progress.

Posted Oct 06, 2015 - 10:56 PDT

Investigating

We are currently seeing elevated error rates on our API. The team is currently investigating.

Posted Oct 06, 2015 - 09:44 PDT