Writes are Delayed

Incident Report for Keen

Resolved

Annnd everything is back to normal. We apologize for the hiccup and again thank you for your patience!

Posted Jan 12, 2018 - 14:03 PST

Monitoring

Writes are just about back to normal but we're going to keep an eye on things for a bit longer before we call this resolved. Thank you for your patience!

Posted Jan 12, 2018 - 13:26 PST

Identified

We've identified an unhappy process in the write path and have deployed a fix. We're already seeing the write backlog decrease. Stay tuned.

Posted Jan 12, 2018 - 13:22 PST

Investigating

We're currently investigating an issue that is causing writes to be delayed. We'll let you know as soon as we have more information. We apologize for the inconvenience!

Posted Jan 12, 2018 - 13:13 PST

This incident affected: Stream API.