Event writes are delayed

Incident Report for Keen

Resolved

This incident has been resolved

Posted Jul 19, 2016 - 17:06 PDT

Monitoring

We believe we have resolved the problem impacting our data collection delays. We are now monitoring to ensure the recovery is complete.

Posted Jul 19, 2016 - 15:24 PDT

Identified

We have identified the root cause of our slow event writes and are working on getting things running smoothly for everyone again. Thank you for your patience.

Posted Jul 19, 2016 - 15:02 PDT

Update

We are still looking into the delays in writing events. We are sorry for the inconvenience.

Posted Jul 19, 2016 - 14:36 PDT

Investigating

Events being written are taking a bit longer to be written than usual. No data has been lost. We are actively investigating the delays.

Posted Jul 19, 2016 - 13:54 PDT

This incident affected: Stream API.