Cached Queries Backed Up

Incident Report for Keen

Resolved

Cached queries backlog is now cleared and everything is back to normal, we will continue to run with additional capacity. Thanks for your patience!

Posted Feb 22, 2017 - 18:16 PST

Identified

We're working through the backlog still, should be cleared up in 3 hours. We've doubled our capacity on them to make sure we can handle the higher load.

Posted Feb 22, 2017 - 15:38 PST

Update

We have provisioned more capacity to process cached queries backlog and expect it to be clear within next few hours. We will continue our investigation for the root cause. Thank you for your patience!

Posted Feb 22, 2017 - 12:32 PST

Investigating

Our cached queries feature is currently backed up. We are actively investigating the root cause and will update this incident as soon as we have identified the problem.

Posted Feb 22, 2017 - 10:40 PST

This incident affected: Cached Queries.