Extractions are slow and/or returning 503/504 errors.

Incident Report for Keen

Resolved

This incident has been resolved.

Posted Aug 13, 2018 - 16:55 PDT

Monitoring

A fix has been implemented and initial monitoring suggests that extractions are back to normal. We will continue to watch and make sure it does not regress.

Posted Aug 13, 2018 - 14:21 PDT

Identified

We are investigating a slowdown and increased error rates for extractions. Please stay tuned. Thanks for your patience.

Posted Aug 13, 2018 - 14:05 PDT

This incident affected: Compute API.